Quality policy

For decades now, KATHREIN-Werke KG has been supplying the entire world market with components and systems for antenna and communication technology. Our high market share has been achieved mainly through the high quality and good value of our products. The chief guiding principle of our company is to ensure that all products, activities and services correspond to the requirements of our customers, legal regulations and internal company demands.

The management of KATHREIN-Werke KG is responsible for the quality of our products and it transfers all quality control-related duties to the head of our Quality Management department.

Through our Quality Management System all necessary activities and the relevant individual implementation responsibilities for achieving maximum and continuous product quality are determined. The chief essential principle here is that quality is ensured not just through checking, but can only be achieved through the commitment of every employee and the excellent co-operation between all departments involved. Particular value is laid on the fact that employees from all specialist departments help to guarantee the quality of our products and services.

Our management has determined the following basic principles:

1. Company strategy
   We focus all our resources on selected product ranges and services from the field of antenna and communication technology and aim to be one of the world’s leading suppliers in our line of business.
2. Customer satisfaction
   We want to be market-leader with respect to customer satisfaction and to hold the market-leadership position in this regard.
3. Employees
   We want to have qualified and satisfied employees who serve our customers in a dedicated and motivated way. In our own internal company relationships and from the point of view of process orientation we also view our own departments and colleagues as customers, to whom we pass on the results of our own work.
4. Product quality
   We want to offer customer-orientated products at good value for money.
5. Development
   When developing our products, we make use of the most modern materials and product technology. At the development stage, we place particular emphasis on the implementation of quality characteristics as well as on maximum environmental compatibility in the provision and use of our products and systems.
6. Production
   We want to manufacture our products using the most modern production technology and manufacturing processes.
7. Profitability
   We want and need to ensure the economic success of our company, for only thus can the economic and legal independence and future of KATHREIN-Werke be ensured. This is the basis for market-orientated products, optimum customer satisfaction and job-safety for our employees.

It is the duty of each employee in our company to contribute to achieving and ensuring quality and the existence of an organisational unit for quality assurance does not limit this employee responsibility. The commitments laid down in our Integrated Management System documentation are binding for all employees.

The DIN EN ISO 9001: 2008 standard is used as the requirement level for KATHREIN-Werke KG's quality system and all employees are obliged to act in accordance with the basic principles of this standard. Moreover, KATHREIN-Werke KG is a member of the German Association for Quality (Deutsche Gesellschaft für Qualität e.V. - DGQ) and follows this association's basic principles.